WarpTok
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Privacy Policy

Last updated: Invalid Date

Introduction

WarpTok ("we") values your privacy. This policy explains how we collect, use, store, and protect your personal information. By using our Service, you agree to the practices described here.

Information We Collect

Account information

  • Email address
  • Phone number
  • Password (stored in encrypted form)
  • Third-party login data (e.g. Google or GitHub)

Service usage information

  • Service configuration (entry IP/port, target IP/port)
  • Traffic usage data (upload/download)
  • Service status and operational logs
  • Region selection records

Payment information

  • Payment method selection
  • Transaction records
  • Invoice information (if applicable)

Note: We do not store full credit card, Alipay, or WeChat account details. Those are handled by third-party payment processors.

Technical information

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Access time and page views

How We Use Information

We use collected information to:

  • Provide, maintain, and improve our port forwarding service
  • Process transactions and orders
  • Send service notices, updates, and technical announcements
  • Respond to support requests and inquiries
  • Detect, prevent, and resolve technical issues and security threats
  • Analyze usage to improve user experience
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share data under the following circumstances:

  • Service providers: partners that help operate our services (e.g. payment processors, cloud providers)
  • Legal requirements: when required by laws, regulations, or legal processes
  • Business transfers: in connection with mergers, acquisitions, or asset sales
  • With your consent: in other cases where you have explicitly agreed

Data Security

We use industry-standard measures to protect your information, including:

  • SSL/TLS encrypted transmission
  • Encrypted database storage
  • Regular security audits and vulnerability scans
  • Access controls and permission management
  • Employee security training and confidentiality agreements

Despite our efforts, no method of transmission or storage is 100% secure.

Your Rights

You have the following rights regarding your personal data:

  • Right of access
  • Right to correction
  • Right to deletion
  • Right to restrict processing
  • Right to data portability
  • Right to withdraw consent

To exercise these rights, please contact us via the contact form.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze traffic, and understand preferences. You can control cookie usage through your browser settings, but disabling cookies may affect certain features.

Data Retention

We retain your information while you use the Service and for a reasonable period thereafter to fulfill the purposes described in this policy. When you close your account, we will delete or anonymize your data unless required by law to retain it.

Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

International Data Transfers

Your information may be transferred to and stored on servers outside your country or region. We take appropriate measures to ensure your data is protected during transfer and storage.

Policy Updates

We may update this privacy policy from time to time. Material changes will be announced via email or website notice. Please review this page periodically for the latest updates.

Contact Us

If you have questions or concerns about this policy, please contact us: